Effective date: May 15, 2026
1. Who we are
Hymetry provides product analytics and session recording software for B2B SaaS teams. This privacy policy applies to gethymetry.com and related communication from Hymetry.
For privacy questions, contact us at [email protected].
2. Information we collect
We may collect the following types of information:
- Contact information, such as your name, email address, company name, and anything you choose to send us by email or through a form.
- Basic technical information, such as IP address, browser type, device type, referring page, pages visited, and approximate location derived from your IP address.
- Communication information, such as email replies, meeting requests, unsubscribe requests, and other messages you send to us.
- Product interest information, such as whether you clicked a link, visited our website, or asked to learn more about Hymetry.
3. How we use information
We use information to:
- respond to questions, requests, and customer conversations;
- provide, operate, and improve our website and product;
- understand interest in Hymetry and improve our communication;
- protect our website, product, users, and systems from abuse or security issues;
- comply with legal obligations and enforce our rights.
4. Email communication and outreach
We may contact business recipients about Hymetry where we believe the message may be relevant to their role or company. If you do not want to receive further emails from us, you can reply to our email or contact [email protected] and ask us to stop contacting you.
We will honor reasonable opt-out and deletion requests in accordance with applicable law.
5. Cookies and similar technologies
This website may use essential technologies required to operate the site and may rely on standard hosting logs. If we add analytics, advertising, retargeting, or other tracking technologies later, we will update this policy as needed.
6. How we share information
We do not sell personal information. We may share information with:
- Service providers that help us host the website, send email, manage customer communication, or operate our systems.
- Legal and safety parties if required by law or if necessary to protect rights, safety, security, or prevent abuse.
- Business transaction parties if Hymetry is involved in a merger, acquisition, financing, restructuring, or sale of assets.
7. Data retention
We keep information only for as long as reasonably necessary for the purposes described in this policy, including communication, business operations, security, legal compliance, and recordkeeping.
If you ask us to delete your information, we will take reasonable steps to do so unless we need to keep certain information for legal, security, or legitimate business reasons.
8. Security
We use reasonable technical and organizational measures to protect information. However, no website, email system, or internet transmission is completely secure.
9. International data transfers
Hymetry may process information in countries other than the country where you are located. Where required, we use appropriate safeguards for international transfers.
10. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to opt out of certain communications.
To make a privacy request, contact [email protected]. We may need to verify your request before acting on it.
11. Third-party links
Our website may link to third-party websites or services. We are not responsible for the privacy practices of those third parties.
12. Children’s privacy
Hymetry is intended for business use and is not directed to children. We do not knowingly collect personal information from children.
13. Changes to this policy
We may update this policy from time to time. If we make material changes, we will update the effective date above or provide additional notice where appropriate.
14. Contact us
For questions, requests, or concerns about this privacy policy, contact us at [email protected].
This policy is provided for general transparency and should be reviewed for your specific legal and operational requirements before publication.